Privacy Policy

Home From Above is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Company Name: CHAMP CREATIVE SOLUTIONS LTD

Registered Address: 69 Watmore Lane

Email: info@homefromabove.com

We may collect and process the following information:

Information You Provide

• Name

• Email address

• Telephone number

• Postal address

• Any information submitted through contact forms

• Any information provided when requesting a quotation or placing an order

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time and date of visits

• Referring website information

• Cookie data

We may use your information to:

• Respond to enquiries

• Provide products and services

• Process orders and payments

• Improve our website and services

• Send important service updates

• Comply with legal obligations

• Prevent fraud and misuse of our website

Where permitted by law, we may also send marketing communications. You may opt out of marketing communications at any time.

We process personal information under one or more of the following legal bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

We process personal information under one or more of the following legal bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.

We do not sell your personal information.

We may share information with:

• Payment processors

• Website hosting providers

• Professional advisers

• Service providers assisting our business operations

• Government authorities where required by law

All third parties are required to handle your information securely and in accordance with applicable data protection laws.

As part of our services, we may capture photographs, videos, or aerial imagery of your property.

Any photographs or imagery produced for a customer remain private and confidential unless the customer provides explicit permission for us to use them for marketing, advertising, portfolio, social media, website, or promotional purposes.

We will never sell, license, or distribute images of your property to third parties without your consent unless required by law.

Where permission is granted, we may use selected images to demonstrate the quality of our work and promote our services. Customers may withdraw consent for future marketing use by contacting us in writing. Withdrawal of consent will not affect any materials already published before the request was received.

We take reasonable steps to ensure that photographs focus on the exterior of the property and do not intentionally capture private activities occurring within the property or garden.

If you have specific privacy concerns regarding your property imagery, please contact us before or after your photography session and we will endeavour to accommodate reasonable requests.

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may be used for:

• Website functionality

• Analytics

• Performance monitoring

• Marketing and advertising

You can control cookies through your browser settings.

Our website may contain links to third-party websites or use third-party services such as:

• Google Analytics

• Google Ads

• Meta (Facebook) Advertising

• Payment gateways

• Social media platforms

We are not responsible for the privacy practices of third-party websites or services.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Company Name: CHAMP CREATIVE SOLUTIONS LTD

​

Email: info@homefromabove.com

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Information Commissioner’s Office (ICO)

Website: https://www.ico.org.uk

Telephone: 0303 123 1113