Terms & Conditions

These Terms and Conditions govern your use of the website operated by [COMPANY NAME] (“we”, “our”, “us”) and the purchase of any products or services offered by us.

 

By using our website or placing an order, you agree to be bound by these Terms and Conditions.

 

If you do not agree to these Terms and Conditions, please do not use our website or services.

Company Name: CHAMP CREATIVE SOLUTIONS LTD

 

Registered Address: 69 Watmore Lane

 

Email: info@homefromabove.com

We provide aerial photography, drone photography, image editing, digital image delivery, printed products, and related services.

 

All services are subject to weather conditions, location restrictions, operational requirements, and applicable laws and regulations.

All orders are subject to acceptance.

Payment must be made in full at the time of ordering unless otherwise agreed in writing.

We reserve the right to refuse or cancel an order where:

• We cannot legally operate at the requested location;

• The property is located within a restricted flight zone;

• Safety concerns prevent us from carrying out the photography;

• Incorrect information has been supplied.

Where an order is cancelled by us, a full refund will be issued.

All drone flights are conducted in accordance with applicable UK aviation regulations.

Photography sessions may be postponed, cancelled, or rescheduled where:

• Weather conditions are unsuitable;

• Airspace restrictions prevent flight;

• Safety concerns arise;

• Legal or regulatory requirements prevent operation.

We shall not be liable for delays caused by circumstances outside our reasonable control.

Customers agree to:

• Provide accurate property details;

• Ensure they have authority to request photography of the property;

• Inform us of any known access restrictions;

• Notify us of any concerns that may affect the photography session.

Failure to provide accurate information may result in delays, cancellation, or additional charges.

Digital images will normally be delivered electronically within the timeframe advertised on our website.

 

Delivery times are estimates only and may vary depending on workload, weather conditions, and operational requirements.

 

We are not responsible for delays caused by internet service providers, email providers, or technical issues outside our control.

Unless otherwise agreed in writing, all photographs, images, videos, and related materials remain the intellectual property and copyright of [COMPANY NAME].

Customers are granted a non-exclusive licence to use purchased images for personal, non-commercial purposes.

Images may not be:

• Resold;

• Licensed to third parties;

• Used for commercial advertising;

• Altered in a way that misrepresents the original image;

without our prior written permission.

We will not use images of your property for marketing, advertising, portfolio, website, social media, or promotional purposes without your permission.

 

Where consent is provided, we may display selected images to demonstrate our services.

 

Consent may be withdrawn for future use by contacting us in writing.

Where a customer has provided explicit consent, [COMPANY NAME] may use, analyse, aggregate, store, licence, distribute, sell, or otherwise commercialise photographs, imagery, metadata, property characteristics, and related information collected during the provision of services.

Such use may include, but is not limited to:

• Property market analysis

• Historical property records

• Mapping services

• Geographic information systems (GIS)

• Artificial intelligence and machine learning datasets

• Property valuation services

• Planning and development analysis

• Insurance and risk assessment

• Construction and surveying applications

• Estate agency services

• Academic and commercial research

Where possible, personal information relating to the property owner will be removed prior to any commercial use or licensing.

Customers who do not provide consent will have their imagery used solely for the purpose of delivering the purchased service unless otherwise required by law.

The appearance of a property is outside our control.

We cannot guarantee:

• Blue skies;

• Seasonal landscaping conditions;

• Garden appearance;

• Vehicle positioning;

• Neighbouring property appearance;

• Temporary construction works or obstructions.

Reasonable editing may be applied to enhance image quality.

Refunds are governed by our Refund Policy, which forms part of these Terms and Conditions.

 

Please refer to our Refund Policy for full details.

To the fullest extent permitted by law:

• Our liability shall be limited to the value of the service purchased;

• We shall not be liable for indirect, consequential, or incidental losses;

• We shall not be liable for delays caused by weather, airspace restrictions, technical issues, or circumstances beyond our reasonable control.

Nothing in these Terms excludes liability where exclusion would be unlawful.

You agree not to:

• Use the website unlawfully;

• Attempt to gain unauthorised access to our systems;

• Distribute malicious software;

• Interfere with the operation of the website.

We reserve the right to restrict access to users who breach these Terms.

Whilst we make reasonable efforts to ensure information on our website is accurate, we do not guarantee that all information is complete, current, or error-free.

 

Prices, descriptions, and availability may change without notice.

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

• Severe weather;

• Natural disasters;

• Government restrictions;

• Airspace closures;

• Industrial disputes;

• Power or telecommunications failures.

We reserve the right to amend these Terms and Conditions at any time.

 

Updated versions will be published on our website and will take effect immediately upon publication.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

 

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions regarding these Terms and Conditions, please contact:

​

Email: info@homefromabove.com

 

Last Updated: Tuesday 9th June 2026