Frequently Asked Questions
 

❓

Home From Above provides professional drone photography of homes across the UK. We capture stunning aerial photographs of your property and deliver professionally edited images for you to keep, display, or gift to friends and family.

Many customers purchase aerial photographs as a unique keepsake, to celebrate a new home, commemorate a family home before moving, mark a renovation project, or simply to see their property from a perspective they’ve never seen before.

We can photograph most residential properties, including:

• Detached homes

• Semi-detached homes

• Terraced houses

• Bungalows

• New-build properties

• Rural and countryside homes

We can photograph most residential properties, including:

• Detached homes

• Semi-detached homes

• Terraced houses

• Bungalows

• New-build properties

• Rural and countryside homes

🗓️

Simply enter your property details, select your package, complete checkout, and we’ll arrange the photography for you.

No. In most cases, we can photograph your property without you being present.

We will always try to accommodate requests, although photography is dependent on weather conditions and airspace restrictions.

Most orders are completed and delivered within 7-14 days.

🚁

Yes. All flights are conducted in accordance with UK Civil Aviation Authority regulations and applicable laws.

Some locations may be affected by airspace restrictions, airports, military zones, or other operational limitations.

If we cannot legally or safely photograph your property, we will provide a full refund.

Flight heights vary depending on the property and local regulations, but are always operated safely and legally.

Yes. We operate legally and carry appropriate insurance for our activities.

The focus of our photography is your property. However, neighbouring homes and surrounding landscapes may naturally appear in wider aerial views.

🌤️

We only photograph properties when weather conditions are suitable for both safety and image quality.

If poor weather prevents photography, we will reschedule at no additional charge.

Not necessarily. Some cloud cover can actually produce excellent photographs. However, we avoid conditions that significantly reduce image quality.

We will continue to monitor conditions and photograph your property at the earliest suitable opportunity.

📦

Digital photographs are delivered electronically via email or secure download link.

The number of images depends on the package selected at checkout.

Yes. All photographs are professionally edited to ensure the best possible quality.

Images are supplied in high resolution suitable for printing and personal use.

🏠

We recommend moving vehicles before photography where possible. However some minor editing may be possible, but cannot be guaranteed.

Minor editing may be available, but extensive alterations may incur additional charges.

Professional editing may include adjustments to lighting, colour, and sky appearance where appropriate.

Many customers order photographs of everyday homes. Aerial photography is about capturing your property as it exists today and preserving a moment in time.

🔐

Not without your permission.

We will never use photographs of your property for marketing or promotional purposes unless you have given consent.

No. We do not sell or share customer personal information.

Customers may choose to allow their property’s imagery to be included in our UK Property Archive.

The archive supports historical preservation, mapping, research, property analysis, and future technology projects.

Participation is entirely optional.

🤝

Customer satisfaction is important to us.

If you believe there is a genuine issue with your images, please contact us and we will work with you to find a fair solution, which may include re-editing or re-photographing the property.

Refunds are available in accordance with our Refund Policy.

If we cannot legally or safely photograph your property, we will issue a full refund.

🎁

Yes. Aerial photographs make excellent gifts for birthdays, anniversaries, retirements, housewarmings, and family occasions.

Gift vouchers may be available. Please contact us for current options.

📷

Absolutely.

Many customers choose to update their aerial photographs after renovations, extensions, landscaping projects, or simply as the years pass.

Yes. Over time, repeat photography can create a unique visual history showing how a property changes and evolves.